Vizability.io Privacy Policy

Introduction

This Privacy Policy outlines Vizability (a trading name of STC Technologies Ltd, a company registered in England and Wales with company number 05441566) ("we", "our" or "the Company") practices with respect to information collected from users who access our website at https://www.vizability.io/ ("Site"), or otherwise share personal information with us (collectively: "Users").

Grounds for data collection 

Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, providing you with our services, protecting our legitimate interests, and ensuring compliance with legal and regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What information we collect?

We collect two types of data and information from Users:

Non-personal Information
This is unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. We are not aware of the identity of a User from which Non-personal Information was collected. Non-personal Information that is collected may include your aggregated usage information and technical information transmitted by your device, such as browser type, operating system, language preference, access time, and device information. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).
Personal Information
This is individually identifiable information, namely information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:
Device Information: We collect information from your device, including geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other details related to your activity through the Site.
Registration Information: When you register on our Site, you may be asked to provide us with certain details such as your full name, email address, physical address, and other relevant information.

    How do we receive information about you?

    We receive your Personal Information from various sources:
    • When you voluntarily provide us your personal details in order to register on our Site;
    • When you use or access our Site in connection with your use of our services;
    • From third party providers, services and public registers (for example, traffic analytics vendors).

    What information we collect?

    We do not rent, sell, or share Users' information with third parties except as described in this Privacy Policy.

    We may use the information for the following purposes:

    Communicating with you – sending you notices regarding our services, providing you with technical information, and responding to any customer service issue you may have;
    Service updates – keeping you informed of our latest updates and services;
    Advertisements – serving you advertisements when you use our Site (see more under "Advertisements");
    Marketing – promoting our websites and products (see more under "Marketing");
    Analytics – conducting statistical and analytical purposes to improve the Site.
    Trusted Third-Party Providers

    In addition to the purposes listed in this Privacy Policy, we may share Information with trusted third-party providers, located in different jurisdictions worldwide, for purposes including:

    Hosting and operating our Site;
    Providing support and assistance in delivering our website or app products;
    Providing personalised display of our Site;
    Storing and processing information on our behalf;
    Assisting with advertisements and evaluating the success of our campaigns;
    Providing marketing offers and promotional materials;
    Performing research, diagnostics, or analytics.
    We may also disclose information if we believe in good faith that disclosure is necessary for: (i) compliance with applicable law or regulations; (ii) enforcing our policies, including investigating potential violations; (iii) preventing fraud, security issues, or illegal activities; (iv) establishing or defending against legal claims; or (v) protecting the rights, property, or safety of us, our users, or third parties.

    User Rights

    You may request to:

    Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, along with supplementary details.
    Receive a copy of personal information you directly provided to us in a structured, commonly used, and machine-readable format.
    Request rectification of your personal information under our control.
    Request erasure of your personal information.
    Object to the processing of personal information by us.
    Request to restrict processing of your personal information.
    Lodge a complaint with a supervisory authority.
    Please note that these rights may be subject to our legitimate interests and regulatory requirements.

    To exercise any of these rights, or for more information, please contact our Data Protection Officer ("DPO") at james@vizability.io.

    Retention

    We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

    We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

    Cookies

    We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

    A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

    The Site uses the following types of cookies:

    a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

    b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

    c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

    Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

    We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

    Third party collection of information

    Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

    This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

    How do we safeguard your information?

    We take great care in implementing and maintaining the security of the Site and your information. We employ industry-standard procedures to prevent unauthorised access and require similar security measures from any third-party partners. . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

    Transfer of data outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Advertisements

    We may use third-party advertising technology to serve advertisements when you access the Site. This technology may use your information to target ads (e.g., through third-party cookies).

    You may opt out of many third-party ad networks, such as those under the Network Advertising Initiative ("NAI") or the Digital Advertising Alliance ("DAA") by visiting their sites: http://optout.networkadvertising.org/ and http://optout.aboutads.info/.

    Marketing

    We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.  

    Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists. 

    Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

    Corporate transaction

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    Minors

    The Site is not designed for or directed at children. We do not knowingly collect Personal Information from minors without parental consent. If a parent becomes aware that their child has provided us with information without consent, they should contact us at james@vizability.io.

    Updates or amendments to this Privacy Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    How to contact us

    If you have any questions, please contact us at james@vizability.io.

    Vizability is a trading name of STC Technologies Ltd, a company registered in England and Wales with company number 05441566, registered office at 731 Fulham Road, London SW6 5UL.

    Last Modified: 06/12/24
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